Reach Truck

Woods Ribble Valley Fork Lift Truck Training



We will send our friendly qualified instructor to your site to train you and your staff. On site block training e.g. 6 flt certification practical and theory test over 1 day From £ POA . We will not be beaten on the quality of our training and the block booking price.

We are the home of the Guaranteed Pass.

For full details please contact Steve 07711 306605  / 01254 873165 Main office answer phone when teaching.



All employee’s taken 121 on the certification / refresher course.


On site training


These are different ways of saying the same thing.


These are the best value for your money, the way the block booking works is. We will give you a block price to under take the training you require.The training can be split over various days and various shift patterns, eg 6 to 2  days 2 to 10 and even night shift. All we require is the number of staff you require training, the shift pattern and the number of days you would like to spread the training over, we will then give you a block price for the training,All or quotes are valid for 28 days

Novice Forklift Operators Course

This course is suitable for operators with limited or no previous experience.


Course content includes: knowledge of the safe loading of equipment and its manoeuvring limitations. Extensive practical training with instructor assessment, ensuring operators are fully aware of Health & Safety legislation. Successful completion of the course is subject to verbal and practical tests.


The law states courses for a novice operators would typically last 1-3 days.

Experienced Forklift Operators Course

This course is for the forklift operator who has around 12 months operating experience but lacks any kind of formal training or licenses. Successful completion of the course is subject to a theory and practical test.


Please call to discuss individual requirements.

Refresher Forklift Operators Course

The purpose of a Refresher course is to correct any bad habits and check that Health & Safety legislation is being adhered to (including keeping equipment in good order).


Successful completion of the course is subject to a theory and practical test.

Conversion forklift course

Conversion Training for those operators who already hold a certificate on one type of forklift truck, but would like to gain a certificate for an additional type of forklift. Successful completion of the course is subject to a theory and practical test.


All forklift training carried out to ITSSAR approved International standards, as recommended by H.S.E. ACOP Approved code of Practice. (L117).

All forklift training courses are carried out on your site:

We will require:


  • A Suitable area/room for the Theory Session
  • A Suitable Area for Practical Sessions
  • An Appropriate Machine
  • Suitable Load for Practical Training

Heads Up: The FLT Operator Test Has Changed

As of September 1st 2017, for the first time since 2000, the Basic Operating Skills Test for Counterbalance (often referred to as forklift) and Reach is being updated. At Ribble Valley we want to keep you in the loop to help you prepare properly for the new Accrediting Bodies Association (ABA) test. With that in mind, we’ve put together the key changes you will see in the new forklift test.


The ABA have collaborated with leading training organisations, insurers, unions, lift truck manufacturers and employers to create a modern test that is relevant to today’s working environment. The new test will be used by Ribble Valley throughout the UK.


Below are the key changes from September 1st 2017:


Out of the 22 items to check as part of the pre-use inspection test, 13 must be fully and thoroughly inspected. Any candidate not demonstrating a strong understanding of how to check these 13 items will automatically fail this part of the Basic Operating Skills Test
If a candidate commits any 5-point penalty more than 3 times they will fail the practical skills test
Penalty awards have been increased in many elements of the practical skills test


There are now 5 multiple choice questions that must appear in every counterbalance and reach test associated knowledge (theory) question paper. The candidate must answer these 5 questions correctly.  If they do not they will fail this part of the new test.





Ring Steve on 07711 306605 tell him how many people need training and he will give you a block price. saving you £100’s
Your local trainers for over 35 years
We will not be beaten on price or quality of training


In what is thought to be the largest ever penalty for a health and safety prosecution brought by a local authority – and the fourth biggest ever safety fine, the super market giant Sainsbury’s was fined a massive £425,000.00. The fine was levied after the food store admitted deliberately disconnecting safety mechanisms which directly resulted in the death of an employee. Winchester Crown Court heard that a worker died when he was crushed by a fork lift truck which had its safety cut off switch deliberately disconnected. Sentencing Sainsbury’s Judge Kay siad “The story is a picture of working proceedures that date back to the dark ages.


Are you and your staff operating industrial machines? Could you be the next to face the courts and jail?


The Health and Saftey (Offences) Act, which increases the penalties for health and saftey crimes, comes into force this month. This act amends section 33 of the Health and Saftey at Work, etc Act 1974, raising the maximum fine that may be imposed by the lower courts from £5000 to £20,000 for most health and saftey offenses. It also makes imprisionment an option for more offenses in both lower and higher courts. By exceeding the £20,000 maximum fine to the lower courts and making imprisionment an option, more cases will be resolved in the lower courts, and justice will be faster, less costly and more efficient.


Take your training at a Professional – Friendly – Family Run Training Centre We will not be beaten on price or quality of training


While modern materials handling equipment is inherently safe and is fully compliant with a raft of legislation covering every operational and structural aspect, it is ultimately the operator who determines how safely and efficiently the equipment is used. Given this, Ribble valley has offered professional operator training courses to its customers for many years. Each of the Ribble valley network of companies now has its own advanced training facilities and employs experienced, professional, instructors, dedicated to raising safety and efficiency standards in the workplace.


A wide range of operator and instructor level courses is available for virtually every type of handling equipment and virtually every application. The courses develop all operator skills levels from novice through to refresher, conversion or instructor standard. Courses can be carried out either at the Ribble valleys centres or on the customer’s site. The courses also highlight the individual responsibility operators have for their own safety, as well as for those working around them. Investment in Ribble valley fork truck training delivers a tangible and profitable safety dividend by reducing accidents and the incidence of injury and damage to goods. In addition, it enables operators to attain the skills needed for optimum efficiency and productivity using the equipment to the mutual benefit of the business and its employees.

Ribble valley offer training and testing on the following trucks.

  • Counterbalance and Reach Truck
  • Pallet Truck
  • Very Narrow Aisle (Man Down) Truck
  • Medium and High Lever Order Picker
  • Pedestrian and Rider Stacker Truck
  • Sideloader (2 Way & 4 Way)
  • Variable Reach (Telescopic) Rough Terrain Truck
  • Tow Tractor and Trailer
  • Attachments
  • Rough Terrain Conventional Masted Truck
  • Very Narrow Aisle (Man Up) Truck
  • Overhead Cran
  • Hydraulic Lorry Loader
  • Loading Shovel (Wheeled & Tracked)
  • Dumper and Rear Dumper
  • Elevated Mobile Working Platform
  • Wheeled Excavator 180° (Backhoe &  Bucket)
  • Excavator 360° (Wheeled & Tracked)
  • Agricultural Tractor and Trailer
  • Rider Transportable Lift Truck
  • Rider Industrial Variable Reach Lift Truck
  • Rider Industrial Variable Reach Lift Truck with Attachment
  • Rider Variable Reach Container Handler

Forklift Truck Operator Pre-UseChecks

Visual Checks

• General Condition.
• Forks.
• Carriage Plate.
• Mast.
• Back Rest Extension / Load Guard.
• Lift Chains.
• Tyres.
• Wheels.
• Overhead Guard / Roll Over Protection

• Energy Source.
• Hydraulics.
• Identification / Rating Plate.
• Operator’s Compartment.
• Access.
• Lights, Windscreen and Mirrors (if fitted).
• Fire Extinguisher (if fitted).
If used on the Public Road

• Forklift truck registered and
number plate (front and rear)

displayed, clean and legible.

• Valid tax and insurance disc

• Road lights (side, head, rear, stop
and number plate lights) in place,

clean, correct colour and working


Note: Head, stop and direction indicator

lights are not required if

the truck cannot exceed 12 miles

per hour (19 Kilometres per hour)

provided that the driver is clearly

visible on all sides, can give hand

signals to other traffic and the

vehicle is not used during lightingup

hours except in an adequately

lit public place.

Working Environment

• No evidence of leaks.
• No obstructions (overhead or in working

• Correct forklift type for working

Thorough Examination

• Thorough examination carried out
every 12 months (every 6 months if

used to lift persons) by a competent

person and test certificate available.

Practical / Operational Checks

• Seat.
• Safety Belt.
• Ignition and Electrical Systems.
• Reversing Alarm and Horn.
• Warning Lights and Lights (if fitted).
• Hydraulic Controls.
• Brakes (Foot & Parking).
• Clutch and Gearshift.
• Steering.
• Exhaust.
• Noise.
* Pre start checklist is to be completed every day prior to using the equipment. Operator is to initial when

inspected, Supervisor is to review the checklist and sign off at the end of each week.

* Seat Belts to be worn where fitted.

Forklift Type……………………….. Forklift Number……………………… Date (Week Commencing Mon)……………………….

Description of Issue…………………………………………….……………………………………………………………….……

Date and time tagged out:….……………… Tagged out by:…………………….. Returned To Service:………………..….

Weekly Supervisor sign off………………………………………………….

Theoretical Questions

When should the daily inspection be done?

  1. When a fault occurs
  2. At the start of each shift
  3. After each shift


Which of the following is it most important to check on a diesel driving truck?

  1. The hour meter
  2. The quantity of fuel in the fuel tank
  3. The engine oil


Which of the liquids listed below should be used when topping up a lead acid battery?

  1. Sulphuric acid
  2. Battery acid
  3. Distilled water


What is the most important reason for having the correct air pressure in pneumatic tyres?

  1. Energy consumption is reduced
  2. The risk of damage to the truck on uneven ground is reduced
  3. Low air pressure makes the truck unstable


Why is it important to check the lifting chains?

  1. They bear the entire load
  2. They bear half the load
  3. The lift cylinder can be unevenly loaded


What should you check first if it is impossible to raise the forks to the top of the mast when you operate the lift lever?

  1. The hydraulic oil filter
  2. The lifting chains
  3. The oil level in the hydraulic oil tank


What is the most suitable way to check the brakes?

  1. By driving slowly and then braking
  2. By driving fast and then braking
  3. By driving slowly, then turning and braking at the same time



What is the smallest load centre for a 1000 x 1400mm box?

  1. 500 mm
  2. 700 mm
  3. 1000 mm


When is it most dangerous to drive a counterbalanced truck at high speed in a sharp corner?

  1. With a max load
  2. With a partial load
  3. Unloaded


How does the common centre of gravity move if you tilt the mast of a loaded truck forwards?

  1. Upwards
  2. Forwards
  3. Backwards


How does the stability of a truck change when the load is lifted high?

  1. It increases
  2. It increases, but only if the mast is fully tilted backwards
  3. It decreases


What is the name for the force which a truck is especially subjected to when driven around corners?

  1. Gravitational force
  2. Centrifugal force
  3. Bending force


May a truck be used if it constitutes a safety risk?

  1. Yes, if the supervisor gives his approval
  2. Yes if the safety officer is informed
  3. No


Who is responsible for the load on the truck?

  1. The truck operator
  2. The supervisor
  3. The consignee


Why must the forks be parallel with the pallet sides when the pallet is lifted?

  1. In order not to damage the mast
  2. In order to avoid the risk of breaking a fork
  3. In order to avoid damaging a pallet


Why must the load be tilted backwards during transportation?

  1. Visibility is improved
  2. The load more secure
  3. You can transport loads which are heavier than the max lifting capacity of the truck



What should you remember to do when handling long loads?

  1. To have the forks high above the ground during transportation
  2. To have an assistant to hold the load
  3. To have the greatest possible distance between the forks



In which order, from a stability view point, should an empty pallet rack be loaded with goods?

  1. From the bottom upwards
  2. From the top downwards
  3. From the middle and then upwards and downwards respectively



Why must the load not be tilted backwards when setting down goods during stacking?

  1. Because the forks can be damaged
  2. Because the tilt cylinder is subjected to large stresses
  3. Because the pallet or underlying goods may be damaged



Who is responsible for how a lorry is loaded?

  1. The lift truck operator loading the lorry
  2. The lorry driver
  3. The lorry owner


Which type of body injuries are the most common in accidents involving trucks?

  1. Ankle and foot injuries
  2. Head injuries
  3. Shoulder injuries


Can a truck operator be found guilty of drunken driving?

  1. Yes
  2. Yes, but only if the operator has a driving licence
  3. No


To whom do you turn in the first instance to point out a safety hazard at your place of work?

  1. The Safety Officer
  2. Your supervisor
  3. The Safety Committee


How can you see that a package contains dangerous goods?

  1. The packaging is painted red
  2. The packaging is a blue metal container
  3. The packaging is marked with a special label


Must a truck operator take special measures before he starts to handle dangerous goods?

  1. No, not if you are a safe truck operator
  2. Yes, the fire brigade must be informed
  3. Yes, you must find out the danger involved and what you must do in the event of an accident



Lorries transporting dangerous goods must have special markings. What do these look like?

  1. A red sign on the back of the lorry
  2. An orange sign on the back of the lorry
  3. An orange sign on the back and another on the front of the lorry


A person has been injured while working with dangerous goods and must be taken to a doctor. It is important that he brings something with him. What?

  1. Clean clothes
  2. Identification papers
  3. A description of the goods involved in the accident


Suppose that your truck is rated at 2000 kgs at 500mm centres, what does this mean:

  1. That the truck will only lift up to 2000 kgs if the load does not measure more than 1000 mm in length?
  2. That the truck will safely lift any weight up to 2000kgs?
  3. That the truck will safely lift up to 2000 kgs provided that the centre of gravity of the load is not more than 500 mm forward from the heel of the forks?



Why should refuelling areas be well ventilated?

  1. To keep the fuel tanks cool?
  2. To allow gasses/fuel or vapour to disperse?
  3. To allow room all around the truck for you to move?


When building a bulk stack (one load on to another), what is it important to line up?

  1. Load to load?
  2. Pallet to load underneath?
  3. Pallet to pallet?


The manufacturer’s rated capacities only apply when the mast is:

  1. Tilted back?
  2. Tilted forward?
  3. Vertical and on level ground?


If dunnage or rubbish, i.e. pieces of timber, old boxes etc. are found lying in the aisle, it should be:


  1. Removed to an appropriate storage area?
  2. Ignored and driven around or over?
  3. Put on top of a nearby load?


Why is it important to remove the key when a fork lift truck has been parked?


  1. To save power?
  2. To stop unauthorised personnel using the truck?
  3. To stop the key being lost?


What is the ideal position for the tips of the forks, when travelling unladen on level surface?

  1. 100 – 150 mm (4 – 6 inches), high when tilted back?
  2. 100 – 150 mm (4 – 6 inches) before tilting back?
  3. As close to the ground as possible?


What is the correct loading sequence for a rigid flat bed lorry?

  1. All on one side first?
  2. Start from the rear’, working side to side?
  3. Start from the headboard, working side to side?


If a truck is turned sharply, at speed, with the forks or load elevated, which way is the truck likely to tip?

  1. Forwards?
  2. Backwards?
  3. Sideways?


Why is it important to check the truck before using it at the start of the day or shift?

  1. To ensure it is in a safe working condition?
  2. So that no one else uses it?
  3. To make sure the truck has enough fuel?


What is the main purpose of an overhead guard on the truck?

  1. To protect the operator from small falling objects such as bolts?
  2. To protect the operator from large falling objects such as pallets and loads?
  3. To give added strength to the construction of the truck?



Why is it important to apply the parking brake when operating the hydraulic controls?

  1. To prevent the truck moving?
  2. To save power or fuel?
  3. So that no one else can use the truck?


What action should you take if a fault occurs whilst operating the truck?

  1. Park the truck as safely as possible and report it to the supervisor?
  2. Try and repair the fault yourself?
  3. Carry on until a convenient break and then report it?



Why is it important to sound the horn at blind corners, doorways, etc?

  1. To get everyone out of your way?
  2. To warn people of your approach?
  3. To keep people awake?


What distance can a truck be driven with the forks or load elevated?

  1. As far as you like?
  2. No more than ten (10) feet?
  3. Minimum distance possible whilst stacking and destacking?


Is it permissible for passengers to be carried on the load or forks?

  1. Yes?
  2. No?
  3. Only for short distances?


The ideal way to pick up a loaded pallet is?

  1. As far forward as possible so that the fork tips do not stick out?
  2. With its wider face touching the vertical face of the forks?
  3. With its narrow face touching the vertical face of the forks?



When checking the truck at the start of the day or shift, you discover that the hydraulic oil is low, do you:-

  1. Top it up?
  2. Report it is low to your supervisor?
  3. Ignore it, because it is a maintenance engineer’s responsibility?



What is the correct way to operate the hydraulic control levers on a fork lift truck?

  1. In short sharp movements?
  2. To their fullest extent?
  3. Gently and smoothly without jerking?


The spacing of the forks should be adjusted to engage a loaded pallet as follows:

  1. As close together as possible?
  2. Spread as far apart as possible?
  3. Spread so as to take equal weight on each fork?


Whenever you are driving a fork lift truck around a factory or warehouse it is:

  1. Your responsibility to watch out for pedestrians?
  2. The pedestrians’ responsibility to watch out for – Fork Lift Trucks and keep out of their way?
  3. The management’s responsibility to keep pedestrians and trucks separated?



The load centre distance is measured from the centre of gravity of the load to:

  1. The centre of the front wheel?
  2. The tips of the forks?
  3. The heel of the forks?


Passengers should not be carried on a fork lift truck unless:

  1. The passenger is a qualified operator?
  2. A properly constructed position is provided?
  3. They are to assist with conveyance of a bulky load which obscures the driver’s vision?



A check on the serviceability of a fork lift truck should always be done:

  1. Daily?
  2. Weekly?
  3. As required?


What position should the mast be in when picking up or depositing a load?

  1. Tilted Back?
  2. Tilted Forward?
  3. As near vertical as possible?


After inserting the forks under the load you should:

  1. Tilt Back?
  2. Lift to take the weight then tilt?
  3. Push the load to ensure contact with the heel of the forks?



When cornering forks/load leading in a restricted area you should:

  1. Keep wide from the corner you are turning?
  2. Keep close to the corner you are turning?
  3. Stay in the middle?


When an attachment is fitted to the forks of a fork lift truck the capacity of the truck is most likely to be:

  1. Increased?
  2. Kept the same?
  3. Decreased?


Why is it important to leave approximately 4-6 inches (100 – 150 mm), when stacking against a vertical face, i.e. wall, stack etc:

  1. So as no part of the load or forks hits the wall?
  2. To allow air to circulate?
  3. To allow pedestrian walk way?


The term ‘free lift’ when related to fork lift trucks means:

  1. The distance the forks may be raised from the ground before the mast extends?
  2. The tolerance allowed for the forks to enter a pallet without binding?
  3. The carriage of passengers to assist with bulky loads?


Should you have any questions then please do not hesitate to call. 07711 306605 |