Pallet Trucks

Pallet Trucks
Pallet Trucks
Pallet Trucks
Pallet Trucks
Pallet Trucks

Receiving the correct training is vital if you’re using any type of materials handling equipment.  Whether you need to use a pallet truck, a pedestrian stacker truck or a rider pallet truck, the right training will equip you with the skills that you need to operate it confidently, safely and efficiently.


To help you get prepared for your training, we’ve answered some of the most frequently asked questions about our Electric Pallet/Stacker Truck Training courses.


These questions cover Low Level, Eye Level and High Level Pedestrian, Rider and Counterbalance Pallet trucks, plus Rider and Pedestrian Stacker trucks as well as straddle and reach stacking trucks, and operator up narrow isle order pickers.

Electric pallet truck training requirements – The ultimate guide

Anyone working in the logistics industry will at some point need to learn how to operate an electric pallet truck. It would be ideal if it was as simple as learning to ride a bike. But alas, there are a few electric pallet truck training requirements to get your head around, from loading and manoeuvres to the certificates you’ll need. This guide will help you avoid any trial and error along the way.

Types of Training Courses and Styles of pallet stackers pedestrian and stand on rider.

There are various courses offered at varying levels. Perhaps you’re a novice who is looking to use an electric pallet truck for the first time. Or maybe you have used a forklift truck before, but your experience is limited and you want to get the full scope. Or you could be an experienced professional who has worked in the logistics sector for years and wants to add an electric pallet truck to your list of ‘machinery I can operate’. Or perhaps you’re an experienced professional who wants to receive some updated training.

If you’re looking at making warehouse life easier for yourself, then electric pallet truck training is something you can’t live without.

I am brand new to materials handling – is the course suitable for absolute beginners?

Our instructors are qualified to deliver courses to logistics professionals at every level.  Whether you’re a complete novice, an existing operator or someone more experienced doing a refresher course, your instructor will be delivering the session at a level that is appropriate to you.

Others on your pallet truck or Pallet stacker training will be at the same level as you and there will be a maximum of 3 Employee’s on the course.

Learning in a small group is best at every skill level, not just for beginners. On our training courses you’ll have plenty of time to observe and learn from the other Employee trainees, as well as having the opportunity to ask questions and get feedback from your instructor whenever you need to.

How long does the course take?

The duration of the course depends on the specific type of electric pallet truck that you’re being trained to use. High-level trucks, for example, have some additional training considerations compared to a low-level pallet truck.  In particular, these courses will cover working in eye-level and high-level industrial racking, providing the training on stacking at these heights, the different challenges and risks posed and the safety precautions that must be taken.

The course length will also vary depending on the number of Employee’s on your course and your skill level. All courses will run to a minimum duration that we have specified to make sure that you come away from Basic Operator Training with the core skills you need.

Novice courses take a little longer than those for existing operators, and all our pallet truck refresher courses can be completed in one day.

If you’re not sure which level is right for you speak to Steve and he can advise you.

Am I going to be stuck in a classroom all day?

No, you won’t be in a classroom much at all. Most of the skills you’ll be learning on this course will be taught in a practical learning area.  , It is important that your Instructor shows you pallet truck operation best practice in action before you have the chance to practice your skills in a controlled, safe environment under supervision.

Some parts of the training will be taught in a classroom, such as health and safety legislation, and load safety and stability.

These important areas will be covered before you then apply your new knowledge in a practical environment. Our training varies to make sure it’s as relevant as possible – a low level straddle truck training course, for instance, may cover different knowledge and skills than a high-level rider stacker truck.

Do I have to take an exam for pallet truck training?

During the course your ability and operation will be assessed by your instructor who will provide ongoing feedback and tuition to help you.

At the end of the course, no matter which machine type or level of training, there will be a Basic Operating Skills test.

During the test, you’ll be required to demonstrate your understanding of pre-use checks and the appropriate remedial action, as well as a practical operating test where you will be asked to manoeuvre, stack, de-stack, deposit loads and more.

There will also be an associated knowledge assessment, which is a theory test. This may be a written test in the classroom, done verbally with your instructor, or as a combination of the two. It includes open ended questions and multiple-choice questions. You will need to get 80% of these questions right to pass the course

Personal attributes

If you’re looking at operating an electric pallet truck, you need to be physically and mentally fit for the role. The physical aspect comes from managing heavy stacks and the mental aspect because the tasks require a lot of focus on your part. If you have any ongoing medical conditions such as asthma or a heart condition, you may not be considered the most viable candidate due to the enhanced risks to your health.

Although there is no experience limit to taking the test, you will find yourself in higher standing with a trainer if you have been able to demonstrate an aptitude in other aspects of your job rather than taking on a load that could be too much for you.


Remember that because electric pallet tricks can stack taller and heavier stacks of pallet, you will have a lot of difficulties stopping the truck on short notice. They can also lift much greater loads while taking much of the physical responsibility away from the handler. Various electric pallet trucks come in various formats such as starter models, stand-ons, and sideways-seated. Before booking yourself on a course, get a sense of what electric pallet truck is used within your warehouse and find a course that can give you training on that particular model.


  • Responsibility of the operator
  • Operational Safety Code
  • Site Safety
  • Risk Assessment
  • Simple Manoeuvring
  • Advanced Manoeuvring
  • Basic Hydraulic & Electrical systems
  • Daily Safety Checks & Maintenance
  • Refuelling / Recharging
  • Stacking & De-stacking (Free & Racking)
  • Practical Examinations
  • Vehicle Loading (where applicable)


FLT Pallet Truck Daily Checks Document. 

FLT Pallet Truck Study Notes Document. 

FLT Pallet Truck Safety Questions Document. 

FLT ECT Practical Test Form Document. 

More than 1000 people completed and passed our pallet and stacker truck courses last year, receiving Certification of Basic Operator Training Refresher Operator Training, so our team are genuine experts when it comes to materials handling equipment training.

If you have any other questions about the pallet truck or pallet stacker training courses, our experienced and friendly team will be happy to answer them. Just give us a call on      07711 306605